Privacy Policy

Last updated: July 17, 2026

DCENET is operated by DIGICUBE ENGINE TECHNOLOGY CO., LIMITED, registered at RM 01, 26TH FLOOR, WORKING VIEW COMM BUILDING, 21 YIU WAH STREET, CAUSEWAY BAY, HONG KONG. This policy explains how we handle information when you browse our website, place an order, or use our cloud services.

Information we collect

We may collect account and contact details, order information, service configuration, support messages, security logs, and basic website usage data. Stripe processes payment credentials; DCENET does not store full card or Alipay account credentials.

How we use information

We use information to deliver and secure services, process orders, respond to support requests, comply with law, prevent abuse, and improve reliability.

Sharing

Information may be shared with infrastructure, support, analytics, and payment providers only as needed to operate the service, or when required by law. We do not sell personal information.

Retention and security

We retain information only as long as needed for the purposes above and apply reasonable organizational and technical safeguards.

Your choices

You may request access, correction, or deletion where applicable by contacting support@dcenet.io.